Adacta Srbija
Conference
Shine in the age of the customer:
How can an insurance company benefit from CRM

Join us at the event in Belgrade | 30.9.2015 | Radisson Blu | 9:00 - 13:00

Reserve a seat

About the conference

Insurance companies all over the world try to optimize internal resources, be compliant with regulations and deliver better customer experience for a customer who is more and more educated, demanding and digitalized. Choosing the right IT solution to support this pocesses is not an easy decision to make.

Bearing this in mind, Microsoft and Adacta will organize a half-day conference, where experts from the field will present how customer relationship management can help insurance companies to optimize resources, recognize new sales opportunities and deliver a better customer experience.

We invite CEO, Sales, Marketing and Customer service Directors and Managers, to join us.

Tatjana Lukić

Regional Director, Microsoft Business Solutions

 

"The conference aims to present how insurance industry can benefit of application of a CRM solution. Attendees will see best practices and experiences of successful implementation of Microsoft Dynamics CRM in insurance companies in Serbia and the Region."

Who should attend

When & where

30th of September
2015 at 9:00

in Radisson Blu Hotel Belgrade
(free parking in the hotel)

Predavači

Veronika Tasić Vušurović, PwC

Management Consultant

Veronika Tasić Vušurović, PwC

Dedicated to assisting clients from financial industry to achieve top-line improvement and bottom-up restructuring. Very excited about any topics related to customers and how their experience helps business growth.

Dejan Blatnik, Adacta

Sales and Business Development Manager

Dejan Blatnik, Adacta

Business development manager with many years of experiences in financial industry, helping companies to use right business solution for their business.

Rok Zupančič, Adacta

CRM Architect

Rok Zupančič, Adacta

CRM solution architect, helping companies to adopt CRM solution to their industry specific and business needs. Extensive industry knowledge and IT excellence, along with certification for developing and implementing Microsoft Dynamics CRM solution.

Marija Blagojević, AXA

Head of Marketing and Distribution

Marija Blagojević, AXA

Head of Marketing and Distribution Network at Axa Osiguranje.

strong>Agenda

9:00 - 9:15
Welcome speech (Tatjana Lukić, Microsoft, Matjaž Fajfar and Ivan Đolić, Adacta)
9:15 - 9:45
Customers are your competitive advantage (Veronika Tasić Vušurović, PwC)
O predavanju

Supported by the insigts from PricewaterhouseCoopers, one of the Big Four Auditors in the world, attendes will hear why it is important to be a customer centric company and how some leading insurance companies in the region benefit from putting a customer into the center of their business.

Predavač
Veronika Tasić Vušurović, PwC

Management Consultant

More about Veronika Tasić Vušurović >>

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